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ALCEL MARINESERVICES

Services / CLM

Marine cargo claims surveyors — Australia & New Zealand

When cargo arrives damaged, insurers and cargo owners need an independent record of what happened, why, and what it costs — fast. We inspect, investigate and report to claims standard, then manage what remains: salvage, storage, remediation or disposal — with a report on the most cost-effective salvage option, backed by proof, invoice and any salvage payment. Initial advice is free.

Scope 01

Cargo surveys & claims

  • Damage inspection, investigation and assessment
  • Digital / remote survey option
  • Preliminary and final reports
  • Pre-shipment, container and lashing surveys
  • Risk assessment
  • Retrieval of shipping documentation
  • Free initial advice

Scope 02

Cargo salvage

  • Salvage of goods
  • Storage of damaged goods
  • Repairs and remediation
  • Testing and forensic analysis
  • Recycling and donation
  • Disposal

Available 24 hours — every day

Vessel alongside? We can attend at short notice.

Call the operations line any hour, or send the vessel details and we'll confirm attendance for your next port call.